Frequently Asked Questions
Everything you need to know about web3zw services
1. What web hosting options do you offer?
We offer three hosting tiers: Starter ($12/yr with 1GB SSD, 10GB bandwidth, 1 email), Professional ($36/yr with 5GB SSD, 50GB bandwidth, 5 emails), and Business ($60/yr with 15GB SSD, 200GB bandwidth, unlimited emails). All plans include 99.9% uptime guarantee and 24/7 support.
2. Do you offer domain registration?
Yes! We register all major domains: .co.zw from $5/yr, .org.zw from $15/yr, .ac.zw from $25/yr, and international domains like .com, .net, .org from $20/yr each. Domain management is included with all our packages.
3. What is included in your web design services?
We offer four design tiers: Basic ($150 – 5 pages, simple site), Standard ($300 – 10 pages, WordPress, WooCommerce basics), Premium ($600 – unlimited pages, full WordPress, membership areas), and Enterprise (custom quote). All designs are mobile-responsive and SEO-optimized.
4. Do you provide email hosting?
Absolutely! We offer professional email hosting: Basic ($2/mo with 5GB storage), Professional ($5/mo with 15GB storage), and Enterprise (custom pricing). Access via IMAP/SMTP with full security features and spam filtering.
5. Can you help migrate my website from another host?
Yes, we handle the entire migration for free! We provide white-glove service including DNS configuration, SSL setup, and zero-downtime transfer. Our team handles everything so you do not have to worry. Post-migration verification is included.
6. What graphic design services do you provide?
We create custom graphics for your business: Logos ($50-$150), Business Cards ($25), Flyers/Posters ($30), and Social Media Graphics ($15/image). All designs are tailored to your brand identity.
7. Do you offer SEO services?
Yes! Our SEO services include on-page optimization (meta tags, headings, keywords), speed optimization, mobile friendliness audits, and detailed SEO reports with recommendations. Pricing varies based on your site size and keyword competitiveness.
8. What payment methods do you accept?
We accept multiple payment methods including bank transfers, mobile money (EcoCash, OneWallet), and international payment processors. For details on available payment options and our payment schedule, contact us at +263 77 665 4707 on WhatsApp.
9. Do you provide technical support?
Yes! We offer 24/7 technical support for all our services. Whether it is hosting issues, email configuration, or website updates, our team is here to help. Contact us via WhatsApp at +263 77 665 4707 for fastest response.
10. Can you build e-commerce websites?
Absolutely! We specialize in WordPress e-commerce solutions with WooCommerce integration. From our Standard tier ($300), we include basic e-commerce setup. Our Premium tier ($600) offers advanced e-commerce features, payment gateway integration, inventory management, and more.
